“You can't connect the dots looking forward; you can only connect them looking backwards." Steve Jobs In the frigid cold days of a Canadian winter, an 81-year old lady shuffled around her small apartment in Montreal. She was weak, frail, alone, and comforted only by her pet poodle. The lower Westmount rooming house where she lived was quickly catching on to her neglected affairs. With no family to attend to her, she had become incontinent, unable to perform basic hygiene...and the stench carried into the common areas. The tenants complained. The house manager ordered her to leave. The woman was distraught.  Meanwhile, a 20-year old Dawson College student down the hallway had been bedridden with an illness for 6 weeks and recovering. Weak and frail herself, she heard of the elderly lady's plight and reached out to help. Within a matter of weeks, the old woman was bathed and cleaned. Her apartment was tidied up and organized, and against great odds, the student was able to l...